Error Management
| Description |
Formalized mechanisms for error management are often not used. This means that incidents (events which are assumed to be errors) are reported in an ad hoc and often prosaic manner. The link from requirement to code to test is not well maintained and it is often difficult to know if a real error had been reported and subsequently fixed. The inappropriate control of error reporting results in an inability to plan and resource an appropriate level of support, and leads to errors sliding through the Test net and into the client site. |
| Activity | EuroCyber will assist staff in the creation of an appropriate error management process that is integrated with the Software Development Lifecycle. EuroCyber will also assist in the workflow and interface definitions required for integration into error reporting systems. |
| Products |
Staff can expect to enhance the currently used error reporting system such that it can be of immediate benefit to the reporting and tracking of errors. EuroCyber can provided templates and standards that may be used for the purpose of establishing an error tracking system. |
| Value Added | EuroCyber will assist staff with creation of Work Instructions and Processes that may be used to report and track errors. |
For further information enquire@eurocyber.biz